Display Hospitable smart lock codes in the Airbnb app

Problem Statement:

• Guests have to search through the Airbnb message thread to find their door code when they arrive

• The code is not visible in the reservation details alongside the address and check-in information

• This creates confusion and delays during check-in

Current Workaround:

• Sending the door code via Airbnb messages after it's created on the smart lock in Hospitable

Impact:

• Guests have to search for the code in messages rather than seeing it prominently in their reservation details

• Less convenient than the native Airbnb experience where codes appear alongside address and check-in info

• Increases guest confusion and support questions around check-in

Proposed Solution:

• Hospitable should automatically push the door code to Airbnb once it's created on the lock

• The code should display natively in the Airbnb app under reservation details, just as if Airbnb set it directly on the smart lock

Unlock:

• Easier guest check-in experience

• Better guest satisfaction

• Fewer check-in-related questions for hosts to respond to