Sync Hospitable Smart Lock Code to Airbnb App Display
Problem Statement:
- When Hospitable generates a smart lock code, it only appears in the messaging thread
- Guests cannot see the code directly in the Airbnb app's native smart lock display
- This creates an extra step for guests who must open messages to find their code
Current Workaround:
- Guests must open the Airbnb messaging thread to find the smart lock code
- This is less convenient than having it displayed natively in the Airbnb app
Impact:
- Extra friction for guests during check-in
- Guests may miss or struggle to find their code in the message thread
Proposed Solution:
- Hospitable should push the generated smart lock code to Airbnb's native smart lock display feature
- The code would appear in the Airbnb app alongside other reservation details
- The %smartlock_code% shortcode should remain in guest check-in messaging for VRBO guests who don't have the same native app feature
Unlock:
- Guests would see their smart lock code directly in the Airbnb app
- Smoother, more convenient check-in experience
- VRBO guests still receive the code via messaging as a reliable fallback
This request was merged into another request
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