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Vrbo Invoice and Receipt Download with Upsells

Problem Statement:

  • Hosts cannot easily download invoices or receipts for Vrbo reservations
  • Vrbo doesn't provide a straightforward way to download complete billing documentation
  • Upsells (like late check-out) are tracked in Hospitable but not included in any downloadable document

Current Workaround:

  • Manually compile financial data from Hospitable's Metrics → Exports → Reservations & Financials
  • This export doesn't include upsells in a consolidated document
  • Hosts have to piece together information from multiple sources

Impact:

  • Operational inefficiency when providing billing documentation to guests
  • Inability to share complete billing records that include upsells
  • Manual work required to compile financial information

Proposed Solution:

Add a feature to download a complete invoice/receipt for OTA (Vrbo) reservations directly from Hospitable, including all charges (base rate, fees, taxes) and any upsells

Unlock:

Hosts can easily generate and share complete billing documents for Vrbo bookings, improving guest experience and reducing manual administrative work

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