Visual indicators for early check-ins, late checkouts, and upsells on the occupancy calendar
Problem Statement:
No quick way to see all check-ins, check-outs, early check-ins, and late checkouts at a glance on the calendar
Must navigate to different screens or maintain an external spreadsheet to get a complete picture
Cannot quickly assess capacity when evaluating upsell requests (e.g., early check-in, baby gear rental)
Current Workaround:
Checking reservation details individually on different screens
Maintaining an external spreadsheet to track check-in/check-out times and upsell requests
Impact:
Time-consuming daily operations
Cannot make informed decisions about accepting or declining upsell requests without checking multiple sources
Risk of missing important check-in/check-out information
No comprehensive daily dashboard for operations
Proposed Solution:
Add small visual indicators (icons) on reservation bars in the occupancy calendar view
Left side of reservation bar = early check-in indicator
Right side of reservation bar = late checkout indicator
Multiple icons possible if there are multiple upsells (e.g., early check-in + baby gear rental)
Similar to the dollar sign indicator shown in reservation details, but visible directly on the calendar
Unlock:
Make faster, better-informed decisions about accepting or declining upsell requests
Have a comprehensive daily dashboard for operations at a glance
Reduce time spent checking multiple screens or external tools
Improve operational efficiency and guest experience
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Comments1
Amber Sandwich
Sep 6
I vote this is a huge issue for me! This would save me so much time!