View unpaid and overdue Vrbo reservation payments in Hospitable

Problem statement

• Vrbo does not send notifications when a guest fails to make their final payment
• Hosts have no visibility into which Vrbo reservations have unpaid or overdue payments without manually checking each one
• This creates a risk of missed payments going unnoticed until it's too late to take action

Current workaround

Manually checking each Vrbo reservation individually to verify payment status

Impact

• Time-consuming manual review process
• Risk of missing unpaid reservations entirely
• Potential lost revenue from undetected payment failures

Proposed solution

Add a view or report in Hospitable that displays all Vrbo reservations with unpaid or overdue payments in one place, eliminating the need to check individual reservation codes

Unlock

Hosts would be able to quickly identify payment issues, proactively follow up with guests before check-in, and eliminate lost revenue from missed final payments