Skip to main content

Update Airbnb Calendar Troubleshooting Documentation to Reflect Current Interface

Problem statement

  • The troubleshooting guide for Airbnb calendar connection issues contains outdated information
  • Step 1 instructs users to check Settings → Channel connections for an "Active" status, but this no longer matches the current Hospitable interface
  • This causes confusion when hosts are trying to troubleshoot calendar sync issues

Current workaround

  • Hosts are manually trying to locate interface elements that no longer exist in the described locations
  • This wastes time and creates uncertainty about whether they're following the correct steps

Impact

  • Hosts spend extra time troubleshooting based on incorrect instructions
  • May lead to abandoned troubleshooting attempts or incorrect fixes
  • Reduces confidence in Hospitable's support resources

Proposed solution

  • Review and update the Airbnb calendar troubleshooting guide to reflect the current Hospitable interface
  • Ensure all navigation paths and screenshots match the live platform

Unlock

  • Hosts will be able to follow accurate, up-to-date troubleshooting steps
  • Faster resolution of calendar sync issues
  • Increased confidence in Hospitable's support documentation

Log in to comment and vote

No comments yet

Be the first to share your thoughts.