Problem statement: Security deposit claims for OTA reservations (like Booking.com) are processed separately and don't appear in the owner payment breakdown in Hospitable, causing lack of transparency for property owners.
Current workaround: Manual tracking of deposit claims outside of Hospitable.
Impact: Manual tracking is time-consuming and error-prone.
Proposed solution: Automatically include security deposit claims in the owner payment breakdown.
Unlock: Property owners would have full visibility into all payments and reduce back-and-forth communication.