Tiered or Flexible Upsell Pricing Based on Stay Length
Problem statement: Currently, upsells have a fixed price or a simple nightly rate. For certain services (like a BBQ package), a nightly rate becomes prohibitively expensive for guests on longer stays, making the upsell unattractive or unreasonable.
Current workaround: Hosts must either accept that long-stay guests won't purchase the upsell or manually coordinate discounts/pricing outside of the Guest Portal.
Impact: This leads to lost revenue from long-term guests and creates additional manual work for hosts to manage pricing for these specific cases.
Proposed solution: Introduce the ability to set tiered pricing for upsells based on the length of the stay. For example, a host could set a nightly rate for stays up to 3 nights, and a flat fee or a discounted rate for stays longer than 3 nights.
Unlock: Hosts will be able to offer fair and attractive pricing for all guest types regardless of stay length, increasing upsell conversion rates and improving the guest experience.
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Comments1
Violet Highlighter
Nov 12
The title may be better understood if it read: Add Additional Upsell Conditional Logic. I’ve seen several Upsell feature requests in the backlog that could probably all be bundled into a Upsell upgrade release.