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Sort reviews by newest first in Guest Experience > Reviews > History

Problem Statement:

  • As a manager, I need to see the most recent reviews at the top of the list in Guest Experience > Reviews > History
  • Currently, there's no way to sort the review history, making it difficult to quickly access recent guest feedback

Current Workaround:

  • I have to manually scroll through the entire review history to find recent reviews
  • No sorting option is available on the Reviews > History page

Impact:

  • Wastes time searching through older reviews to find recent ones
  • Recent reviews are the most important for managing guest relationships and addressing issues promptly

Proposed Solution:

  • Add a sort option to the Reviews > History page that allows sorting by "Most Recent" (newest first)

Unlock:

  • Managers can quickly access and review the most recent guest feedback without scrolling through the entire history
Status: Completed2 comments

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Comments2

  • Andrew Schorr

    Team•

    Aug 12

    Oh my, I never noticed that before 🫠

    We'll change the sort order tomorrow to sort from newest to oldest. Thanks for flagging that!

    • Chocolate Pickle

      •

      Aug 21

      Awesome! Thank you so much!