SMS Notifications for Guest ID Verification

Problem Statement:

• Currently, notifications for required guest ID verification are only sent via email.

Current Workaround:

• Managers must manually check their email, which is less frequent than checking text messages.

Impact:

• Potential delays in identifying guests who haven't completed verification, affecting operational efficiency.

Proposed Solution:

• Add SMS/text as a notification delivery option for ID verification alerts.

Unlock:

• Managers can respond instantly to verification gaps via text, ensuring a smoother check-in process.