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Share reviews to teammates to manage their performance

Share the review to cleaners that have contributed (or have been assigned) to that reservation (or task) to help them understand how they performed.
Status: Completed2 comments

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Comments2

  • Andrew Schorr changed status to Completed
    Team•

    Jul 16

    Pinned

    Cleaners now see guest reviews on all of their past tasks. We use AI to highlight relevant feedback from the review and private feedback. We also show them a chart of their aggregate cleanliness rating.

  • Lime Sand

    •

    Jul 21, 2025

    This would be useful also for hosts to receive a notification of public/private comments, for improvement.

    Even better could be a scheduled AI summary of all reviews for a selected period, highlighting what’s going well and areas for improvement.