Require Guest Email in Guest Portal with Copy Functionality

Problem Statement:

  • Host needs to send guest email and phone number to guard gate for property access
  • Currently, guests are not providing their email address voluntarily
  • Host has to chase guests to obtain their email, causing delays and frustration
  • Phone number is easily accessible and copyable, but email is not

Current Workaround:

  • Manually contacting guests to request their email address
  • Chasing guests who don't respond promptly
  • Delays in providing access information to guard gate

Impact:

  • Operational inefficiency and time wasted chasing guests for email
  • Delays in check-in process when guard gate requires email
  • Guest experience suffers from back-and-forth communication
  • Host stress and administrative burden

Proposed Solution:

  • Add an option in the guest portal to require guests to provide their email address
  • Enable copy functionality for the email field (similar to phone number)
  • Email should be automatically collected and accessible to host without manual follow-up

Unlock:

  • Automatic email collection from guests in the portal
  • Easy access to guest email for guard gate access
  • Streamlined check-in process
  • Reduced administrative workload for hosts

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Tags

Guest Portal

Date

29 days ago

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