Push Check-in/Check-out Time Changes to Airbnb
Problem Statement:
- When hosts change check-in or check-out times for a reservation in Hospitable, these changes only update within Hospitable's system
- The updated times are NOT pushed to Airbnb, so guests continue to see the original checkout time on Airbnb
- This creates confusion for guests who don't see the updated times they were communicated about
Current Workaround:
- Hosts must manually update the check-in/check-out times directly on Airbnb after making changes in Hospitable
- This requires double-handling and increases the risk of errors or missed updates
Impact:
- Operational inefficiency - hosts must update times in two places
- Guest confusion - guests see outdated times on Airbnb
- Increased risk of miscommunication about reservation details
Proposed Solution:
- Add functionality to automatically push check-in and check-out time changes made in Hospitable to connected Airbnb listings
- Ensure guests see the updated times on Airbnb when hosts modify reservation times in Hospitable
Unlock:
- Hosts can update times in one place (Hospitable) and have it sync to Airbnb automatically
- Guests will see accurate, updated times on Airbnb
- Reduced manual work and fewer communication errors
Log in to comment and vote
No comments yet
Be the first to share your thoughts.