Allow teammates to check off compelted task list items, or mark them as not possible, cancelled, etc. This checklist and line item statuses should be visible to the primary account holder.
This would be great. But also have the ability to trigger an automation to release a code for a lock. Problem I am having is that the cleaners finish the unit and we cannot make the code work early unless we add an account wide buffer. But if we add a buffer it will allow the guest to access the unit regardless of whether the cleaner is still inside or not.
Also not having a buffer and having a strict lock timeline makes it so that we cannot give them access easily unless we go to a phone app and give them access.
Thoughts:
There should be an early checkin/ late checkout option for the reservation that lets us select the time the locks lock and unlock when selecting the early checkin/ late check out option.
But if the unit hasnt been selected "cleaned" then it wouldnt release the code.
Azure Waterfall
•
Oct 13, 2024
I think I was hoping for something similar: to tie a completed housekeeping task to a message that would tell the guest the house is ready for them: making sure this only happens on the day of check in (not the day or days before if it were ready earlier and vacant), AND also updating the smart code lock to start at that time as well? It would require a touch/completion of a housekeeping task + an update to the smart lock code check in time + a message to the guest (with the rule that it only apply on the day of check in). I had this with a property I stayed at recently and it would solve all the minor early check in requests by automating the process and information sent from housekeepers to managers.
Silver Hubble
•
Feb 25, 2025
Would like to also have the ability for the cleaners to upload required pictures as proof of quality clean as well as a benchmark for property status prior to guest check in in case of damages.
Andrew Schorr
Team•
Feb 10
Hi! We’re currently working on a Hospitable cleaner app that will help cleaners better organize their jobs, keep you updated on their status, share video/photo evidence of their cleans, and help automate payments. If you are interested in being considered for the upcoming pilot and having your feedback shape the product, please fill out this short survey.
Apricot Koala
•
Feb 25
That’s amazing Andrew, thank you.
Pink Strawberry
•
Jan 15, 2024
We need the ability to not only have task lists that our cleaners can check off each item as they clean but we also need the checklists to include pictures and require the cleaner to add like pictures for those areas required during the clean. This helps ensure our cleans and home set ups are 5* and also helps us when we need to research damage (I've gone back to our pictures so many times to confirm that state of an item prior to a guests check in.) This is functionality we have with Properly (which Hospitable isn't integrated with) and we don't want to go backwards quality and consistency wise. Also to note, we know that Turno is free with our Hospitable subscription but it is not as user friendly and if any of your cleaners have used Turno in the past independently, it charges per clean to add them to your team.
Indigo Spacelab
•
Jan 14, 2025
Great idea to have a cleaner or operations specific app to track tasks and allow staff to see their assignments and dates, report damage, ask for items to be replenished, and for owners/managers to track status of home, manage communication, and automate the ability to offer early check-ins based on home cleanliness
Aquamarine Savanna
•
Mar 1, 2025
This would be super helpful, and I’d like to be able to set rules to alert me if a task isn’t complete within “X” hours of next reservation!
Black Stream
•
Mar 18, 2025
This feature and, in general, a more robust cleaner/maintenance management tool.
After centralized guest messaging & calendar management, this is the next most important feature. If you guys can also make a way to auto-assign cleans, our operations would be changed overnight. It’s a BIG daily task that is crucial to any operator.
Purple Apple
•
May 28, 2025
Ability for the host to request inventory updates would be great as an item on the checklist
Coffee Asteroid
•
Sep 23, 2025
Tablestakes: Ability for cleaner to submit photos Ability for cleaner to leave a rating
Nice to have: Add custom tasks by property (i.e. standard template with scoped tasked) Check off items on a checklist
Revolutionary: Cleaner star rating directly feeds the “cleanliness” category on the review.
Andrew Schorr
Team•
Feb 10
Hi @Kristan Klinghoffer what should the cleaner be rating?
We are planning to support the other items on your list!
Sapphire Horizon
•
Dec 8, 2023
This would be fantastic. It would also be nice if you update the Task Notifications to allow for a trigger on Task Status (particularly being complete).
A use case would be the ability to setup an automated email to a bookkeeper to pay a cleaner once the cleaner marks the cleaning task as complete.
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Comments23
Salmon Jaguar
Nov 29, 2023
This would be great. But also have the ability to trigger an automation to release a code for a lock. Problem I am having is that the cleaners finish the unit and we cannot make the code work early unless we add an account wide buffer. But if we add a buffer it will allow the guest to access the unit regardless of whether the cleaner is still inside or not.
Also not having a buffer and having a strict lock timeline makes it so that we cannot give them access easily unless we go to a phone app and give them access.
Thoughts:
There should be an early checkin/ late checkout option for the reservation that lets us select the time the locks lock and unlock when selecting the early checkin/ late check out option.
But if the unit hasnt been selected "cleaned" then it wouldnt release the code.
Azure Waterfall
Oct 13, 2024
I think I was hoping for something similar: to tie a completed housekeeping task to a message that would tell the guest the house is ready for them: making sure this only happens on the day of check in (not the day or days before if it were ready earlier and vacant), AND also updating the smart code lock to start at that time as well? It would require a touch/completion of a housekeeping task + an update to the smart lock code check in time + a message to the guest (with the rule that it only apply on the day of check in). I had this with a property I stayed at recently and it would solve all the minor early check in requests by automating the process and information sent from housekeepers to managers.
Silver Hubble
Feb 25, 2025
Would like to also have the ability for the cleaners to upload required pictures as proof of quality clean as well as a benchmark for property status prior to guest check in in case of damages.
Andrew Schorr
Feb 10
Hi! We’re currently working on a Hospitable cleaner app that will help cleaners better organize their jobs, keep you updated on their status, share video/photo evidence of their cleans, and help automate payments. If you are interested in being considered for the upcoming pilot and having your feedback shape the product, please fill out this short survey.
Apricot Koala
Feb 25
That’s amazing Andrew, thank you.
Pink Strawberry
Jan 15, 2024
We need the ability to not only have task lists that our cleaners can check off each item as they clean but we also need the checklists to include pictures and require the cleaner to add like pictures for those areas required during the clean. This helps ensure our cleans and home set ups are 5* and also helps us when we need to research damage (I've gone back to our pictures so many times to confirm that state of an item prior to a guests check in.) This is functionality we have with Properly (which Hospitable isn't integrated with) and we don't want to go backwards quality and consistency wise. Also to note, we know that Turno is free with our Hospitable subscription but it is not as user friendly and if any of your cleaners have used Turno in the past independently, it charges per clean to add them to your team.
Indigo Spacelab
Jan 14, 2025
Great idea to have a cleaner or operations specific app to track tasks and allow staff to see their assignments and dates, report damage, ask for items to be replenished, and for owners/managers to track status of home, manage communication, and automate the ability to offer early check-ins based on home cleanliness
Aquamarine Savanna
Mar 1, 2025
This would be super helpful, and I’d like to be able to set rules to alert me if a task isn’t complete within “X” hours of next reservation!
Black Stream
Mar 18, 2025
This feature and, in general, a more robust cleaner/maintenance management tool.
After centralized guest messaging & calendar management, this is the next most important feature. If you guys can also make a way to auto-assign cleans, our operations would be changed overnight. It’s a BIG daily task that is crucial to any operator.
Purple Apple
May 28, 2025
Ability for the host to request inventory updates would be great as an item on the checklist
Coffee Asteroid
Sep 23, 2025
Tablestakes:
Ability for cleaner to submit photos
Ability for cleaner to leave a rating
Nice to have:
Add custom tasks by property (i.e. standard template with scoped tasked)
Check off items on a checklist
Revolutionary:
Cleaner star rating directly feeds the “cleanliness” category on the review.
Andrew Schorr
Feb 10
Hi @Kristan Klinghoffer what should the cleaner be rating?
We are planning to support the other items on your list!
Sapphire Horizon
Dec 8, 2023
This would be fantastic. It would also be nice if you update the Task Notifications to allow for a trigger on Task Status (particularly being complete).
A use case would be the ability to setup an automated email to a bookkeeper to pay a cleaner once the cleaner marks the cleaning task as complete.