Notification for unread or unanswered guest questions

At times, messages can get missed. While this happens very rarely, it happens. Especially around check-in and checkout times, when we may have 40–70 scheduled messages being released at once alongside incoming guest messages and other automated communications.

As a host managing over 100 listings, we can have several hundred messages being sent and received throughout a single day from multiple directions. Even with a well-organized operation, it can be easy for an individual message to get buried during peak periods.

It would be extremely helpful to have a notification or dashboard tool on the home page that clearly displays Unread Messages and/or Unanswered Messages, similar to how the dashboard currently shows daily reservations, check-ins, and checkouts.

For larger hosts and property managers operating at this scale, having a centralized count of messages that still require attention would provide a quick way to identify anything that may have been overlooked and ensure nothing slips through the cracks. I believe this would be a very valuable operational tool, particularly for high-volume hosts.