Notification for single-guest reservations on properties with 2+ bedrooms

Problem Statement:

  • Currently, there's no automated way to identify single-guest reservations on properties with 2 or more bedrooms
  • The team needs to verify the actual number of guests before check-in for these properties, as they're more likely to have incorrect guest counts
  • Without this notification, the team may not be aware of potential discrepancies

Current Workaround:

  • Manual checking of each reservation's guest count after booking
  • No automated alerts or tasks are created for single-guest reservations on larger properties

Impact:

  • Additional manual work for the team to review each reservation
  • Potential risk of not verifying guest counts before check-in on properties where it matters most
  • Inefficient use of team time

Proposed Solution:

  • Automatic notification when a new reservation is made with a guest count of 1 on a property with 2 or more bedrooms
  • An internal notification, task, booking flag, or filter would be helpful to identify these reservations quickly

Unlock:

  • Team can proactively verify guest counts for single-guest reservations on larger properties
  • Reduced manual checking and improved efficiency
  • Better guest experience through proper preparation

Please authenticate to join the conversation.

Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 10 hours ago

Subscribe to post

Get notified by email when there are changes.