Notification for single-guest reservations on properties with 2+ bedrooms

Problem Statement:

  • Currently, there's no automated way to identify single-guest reservations on properties with 2 or more bedrooms
  • The team needs to verify the actual number of guests before check-in for these properties, as they're more likely to have incorrect guest counts
  • Without this notification, the team may not be aware of potential discrepancies

Current Workaround:

  • Manual checking of each reservation's guest count after booking
  • No automated alerts or tasks are created for single-guest reservations on larger properties

Impact:

  • Additional manual work for the team to review each reservation
  • Potential risk of not verifying guest counts before check-in on properties where it matters most
  • Inefficient use of team time

Proposed Solution:

  • Automatic notification when a new reservation is made with a guest count of 1 on a property with 2 or more bedrooms
  • An internal notification, task, booking flag, or filter would be helpful to identify these reservations quickly

Unlock:

  • Team can proactively verify guest counts for single-guest reservations on larger properties
  • Reduced manual checking and improved efficiency
  • Better guest experience through proper preparation

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Tags

Operations

Date

About 2 months ago

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