Notification for single-guest reservations on properties with 2+ bedrooms
Problem Statement:
- Currently, there's no automated way to identify single-guest reservations on properties with 2 or more bedrooms
- The team needs to verify the actual number of guests before check-in for these properties, as they're more likely to have incorrect guest counts
- Without this notification, the team may not be aware of potential discrepancies
Current Workaround:
- Manual checking of each reservation's guest count after booking
- No automated alerts or tasks are created for single-guest reservations on larger properties
Impact:
- Additional manual work for the team to review each reservation
- Potential risk of not verifying guest counts before check-in on properties where it matters most
- Inefficient use of team time
Proposed Solution:
- Automatic notification when a new reservation is made with a guest count of 1 on a property with 2 or more bedrooms
- An internal notification, task, booking flag, or filter would be helpful to identify these reservations quickly
Unlock:
- Team can proactively verify guest counts for single-guest reservations on larger properties
- Reduced manual checking and improved efficiency
- Better guest experience through proper preparation
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