VRBO direct connection. When a guest inquires about a booking, a message thread is created and it syncs to Hospitable. That same guest BOOKED with me, and now the booking has a new, separate message thread. My guest, at some point, responded back on the older INQUIRY thread, leading to a ton of confusion for me (and likely them too), to be able to refer back to our prior conversation in the BOOKING thread when responding. I understand this is a VRBO driven problem because Hospitable just mirrors VRBOβs behavior for this. Hospitable could improve on VRBO by merging these threads.
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New
π‘ Feature requests
18 days ago
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New
π‘ Feature requests
18 days ago
Get notified by email when there are changes.