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Include "Conversation Note" in iCal Feed & CSV Exports (Metrics/Reporting)

The Conversation Note field is a fantastic feature for capturing critical guest details (like bedding configurations, late checkout requests, or special needs) during guest messaging. However, because it is currently trapped inside the Hospitable inbox, hosts cannot export this crucial data to external operations teams / tasks, CSV reports, or live iCal feeds.

This creates unnecessary manual work, forcing hosts to manually copy-paste bedding setups and guest notes into external spreadsheets or cleaner schedules.

Proposed Solution:

  1. iCal Feed: Include the %conversation_note% text inside the DESCRIPTION or NOTES field of the exported iCal event.

  2. CSV Reports (Metrics): Add a dedicated "Conversation Note" column to CSV reservation exports.

Why this helps all hosts:

  • Automates Cleaning Schedules: Operations teams and automated spreadsheets can instantly read bedding setups and guest notes directly from iCal/CSV without needing app access.

  • Saves Time & Prevents Mistakes: Eliminates manual double-handling of guest preferences closer to check-in.

  • Unlocks Operational Workflows: Allows hosts who use custom external dashboards, Google Sheets, or third-party scheduling platforms to fully utilize Hospitable's data.

Please upvote if you want to get your custom guest notes out of the inbox and into your actual operations workflow!

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