Enhanced Cleaning Task Reporting — Notes, Ratings, Timestamped Photos, and Date/Time Stamps
Problem Statement:
- Cleaners can only upload photos when completing a task checklist — they cannot leave written notes or provide ratings.
- Photos taken by cleaners don't include timestamps, making it difficult for hosts to verify when photos were taken (important for documenting property damage to Airbnb).
- Cleaning task reports don't display any date or time information, so hosts don't know when tasks were completed.
- Cleaners communicate notes verbally or via separate messaging.
- Hosts must manually note photo timestamps from other sources.
- Hosts have no visibility into when cleaning tasks were actually completed.
- Communication gaps between hosts and cleaners.
- Difficulty proving property damage to Airbnb due to lack of timestamped evidence.
- Reduced transparency and accountability in the cleaning process.
- Add a notes/ratings field for cleaners when viewing task checklists.
- Include automatic timestamps on photos taken by cleaners.
- Display date and time information on cleaning task reports.
- Hosts would have complete visibility into cleaning task completion, including cleaner feedback, timestamped photo evidence, and exact task timing — improving accountability, guest experience, and damage documentation.
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Comments2
Indigo Spacetime
Sep 1
Breezeway has this feature
Indigo Spacetime
Sep 1
The photos are basically worthless if they are not date and time stamped. Can we please have this expedited to protect our properties when there are damages. Airbnb won’t pay for something if there are not time stamped photos.