As a host paying cleaners through Hospitable, I need a way to download an invoice/receipt for each cleaner payment so I can reconcile expenses and keep records for bookkeeping/taxes.
Problem / Why it matters
Right now, I can see payment statuses (e.g., Pending approval, auto-approve after 24h, payment activity), but I can’t generate a formal document to file or share. Many cleaners also ask for proof of payment tied to a specific clean, and property managers need clean documentation per property/job.
What I’m trying to do
For each cleaning task payment (and/or each payout run), generate a downloadable document that includes the relevant details in a clean, accountant-friendly format.
What the document should include (minimum fields)
Host/business name
Cleaner/teammate name (payee)
Property name
Task type (Cleaning) + task date/time
Amount paid
Payment status (Paid / Processing / Pending approval)
Payment method / destination (masked bank last 4)
Payment reference ID / transaction ID
Date approved + date paid/sent
Line item breakdown (optional but ideal): base pay, tips, service fee/processing fee
Nice-to-haves
Support both PDF and CSV export
Ability to download in bulk by date range, property, or teammate
“Receipt” wording (proof of payment) vs “invoice” wording (request for payment) — ideally support both or label correctly
Use cases
Bookkeeping / taxes (proof of payment per clean)
Cleaner requests “Can you send me a receipt for that clean?”
PM reconciliation per property / per month
Easier dispute resolution when questions come up later
Current workaround
Manually screenshot/copy payment details from the dashboard, or have the cleaner generate invoices externally and match them to Hospitable payment records.
If you tell me whether you want this written as a host request (“I want…”) or an internal support-submitted request (“Hosts are asking…”), I’ll adjust the wording to match your usual Featurebase style.
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