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Automated Breakfast Order Notifications from Booking.com Bookings

Problem Statement:

  • When guests book a rate with breakfast through Booking.com, Hospitable doesn't capture or communicate this information
  • You currently have no automated way to know which guests will be having breakfast
  • This requires manual checking of each booking, which is time-consuming and error-prone

Current Workaround:

  • Manually checking each Booking.com reservation to identify which guests selected breakfast
  • Manually contacting or notifying your breakfast supplier about the number of breakfasts needed

Impact:

  • Time spent manually reviewing bookings daily
  • Risk of missing breakfast orders, leading to guest dissatisfaction
  • Potential for over-ordering or under-ordering breakfast supplies

Proposed Solution:

  • Hospitable automatically captures breakfast selection data from Booking.com bookings
  • A daily summary of breakfast orders is generated and sent to your breakfast supplier (via email or integration)

Unlock:

  • Automated, error-free breakfast order notifications to your supplier
  • Time saved on manual booking checks
  • Improved guest experience with reliable breakfast service
Status: Backlog1 comment

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Comments1

  • Andrew Schorr

    Team•

    Jul 30

    Hi Chris, I think there might be some confusion here. With Hospitable we only support a maximum of two rate plans on Booking.com: 1) your default or standard rate plan and 2) a non-refundable rate that is derived from the first. I don't believe we are able to support this configuration today.