Allow hosts to customize the sender email address for automated guest emails
Problem Statement:
- Automated guest emails sent by Hospitable come from a generic Hospitable-generated address (e.g., f662393f-8296-41c5-985d-c68ab0925f25@messaging.hospitable.com)
- This often causes emails to land in guests' spam/junk folders
- Hosts cannot change this sender address to their own professional email
Current Workaround:
- Hosts send manual messages from their Inbox using their own email address
- This requires extra effort and doesn't cover automated notifications
Impact:
- Automated emails frequently land in spam, reducing guest communication effectiveness
- Hosts must manually send important messages, increasing operational workload
- Inconsistent sender identity across automated and manual communications
Proposed Solution:
- Add a setting in Hospitable that allows hosts to specify a custom sender email address for automated guest emails
- This could support custom domains or third-party email services
Unlock:
- Automated emails would be more likely to reach guests' inboxes
- Hosts can maintain a consistent, professional sender identity
- Reduced manual effort for sending important guest communications
This request was merged into another request
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