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Advanced Cleaner Task Management Features

Problem Statement

  • No support for video SOPs in cleaning tasks
  • Cleaners can only upload photos, not videos
  • Limited task management features compared to dedicated tools like Turno
  • Makes it difficult to replace Turno with Hospitable for cleaning operations

Current Workaround

  • Using Turno for cleaner task management, video SOPs, and photo/video uploads
  • Managing cleaning operations outside of Hospitable

Impact

  • Double management of cleaning operations (Hospitable + Turno)
  • Increased operational complexity and cost
  • Inconsistent workflows between platforms

Proposed Solution

  • Add video SOP support for cleaning tasks
  • Enable video uploads from cleaners (in addition to photos)
  • Enhance task management features to compete with dedicated cleaning management tools

Unlock

  • Ability to replace Turno with Hospitable for all cleaning operations
  • Streamlined workflow with video SOPs and media uploads
  • Reduced operational complexity and costs
Status: Backlog1 comment

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Comments1

  • Andrew Schorr

    Team•

    Aug 12

    Thanks for the feedback @Thomas Mutchler. Understood on the video uploads.

    What specific task management features do you feel are missing? We're currently working on inventory management and have lots of ideas on other improvements, but keen to hear your thoughts.

    Similar questions on video SOPs. We have some good ideas on how to use staging photos, but haven't had much feedback on video SOPs.