Add "Smart Lock / Automated Entry" Topic to Question Rules

Problem Statement:

  • Hosts frequently receive questions from guests about third-party smart lock apps (like August) for properties without North American phone numbers
  • There is no matching topic in Hospitable's Question Rules, so hosts cannot automate answers to this common question

Current Workaround:

  • Hosts must manually respond to each guest inquiry about smart lock access

Impact:

  • Increased manual messaging workload
  • Delayed responses to guests
  • Inconsistent information provided

Proposed Solution:

  • Add a "Smart Lock / Automated Entry" topic to Question Rules so hosts can create automated replies for questions about third-party smart lock apps

Unlock:

  • Hosts can automatically answer common smart lock questions, saving time and improving guest experience

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

3 days ago

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