Add key details of both previous and next bookings to Tasks for teammates
My cleaners and handymen need to know key details of both the departing/previous guest group and the arriving/forthcoming guest group to perform their jobs.
Key details
Booked guest count total well the split of adults, kids, and infants
Booking length in days
The departing/previous stay information enables them to estimate the work to be done for the cleanings or maintenance. Examples: 1 guest for 1 day = 1 hr interior cleaning and 1 hr hot tub cleaning. 10 guests for 10 days = 4 hrs interior cleaning and 2 hrs of hot tub cleaning.
The arriving/forthcoming stay information enables them set out a proper count of amenities. Examples: 6 arrival snacks for a 6 group set. 2 bath towels for 2 person 2 day stay. 4 towels for a 2 person 7 day stay. 4 hot tub towels for 4 guests for 2 nights.
Some of this info is already provided in Tasks depending on if a Task Rule triggers a Task instance at the end vs the beginning of a booking.
Thanks,
Rob
Log in to comment and vote
Comments3
Andrew Schorr
Apr 2
This is happening in the task reminders that go out 24 hours before every task, but we aren’t getting the next booking info into the Tasks app yet. We’ll do that soon!
Purple Pickletop
Apr 2
I noticed, thank you!
In fact, just last night I met with a 20+ year experienced San Francisco cleaner (who leads a crew of ~5 more cleaners), onboarded her as a Hospitable Teammate Cleaner using the Spanish language option, and then showed her among everything else how each task included the departing and arriving guest group details. I kid you not, she locked eyes with me, placed her hand on my shoulder, and said, “You and I are going to do business together.”
So, thank you on her behalf too. ;)
P.S. I just reread what you wrote and scratched my head. I’ve seen both arriving and departing in the app as I recall…
Andrew Schorr
Apr 2
Thank you for sharing that feedback! 🥰