Add Japanese as a language option in pre-defined guest messages

Problem Statement:

• Japanese is not available as a language option in the pre-defined messages section of Guest Experience settings
• Hosts cannot include Japanese in their templated guest communications
• Currently only English, Spanish, French, and German are supported

Current Workaround:

• Hosts must manually write messages in Japanese in the Inbox
• This is time-consuming and inconsistent across communications

Impact:

• Increased operational cost and time spent writing messages manually
• Inconsistent guest experience for Japanese-speaking guests
• Reduced control over templated communications

Proposed Solution:

• Add Japanese as a language option in the pre-defined messages section of Guest Experience settings, alongside the existing languages (English, Spanish, French, German)

Unlock:

• Hosts would be able to include Japanese in their templated guest communications
• Consistent, professional communications for Japanese-speaking guests
• Reduced manual effort and time spent on message creation