Add Audible Sound Notifications to Mobile App for Messages and Bookings
Problem Statement:
- The Hospitable mobile app only sends silent push notifications for new messages and booking submissions
- Users must visually check their phone to see if they received a notification
- This makes it easy to miss important guest communications or new bookings
Current Workaround:
- Users constantly check their phone manually to see if there are new notifications
- Some users keep their phone screen on or check frequently to avoid missing messages
Impact:
- Risk of missing guest messages, leading to slower response times
- Risk of missing new bookings, potentially losing revenue
- Increased anxiety about missing important notifications
- Poor guest experience due to delayed responses
Proposed Solution:
- Add an audible sound alert to the mobile app when a new message is received or a booking is submitted
- Allow users to customize or enable/disable notification sounds in app settings
- Ensure the sound plays even when the app is in the background
Unlock:
- Hosts will immediately know when they receive a new message or booking without checking their phone
- Faster response times to guests, improving guest satisfaction
- Peace of mind that important notifications won't be missed
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